PARTICLE developed next generation security services for smart cities called AWARE Platform.

The AWARE Platform is a situational awareness tool for security practitioners, namely law enforcement agents, that provides an intuitive and comprehensive incident/crime management system displaying georeferenced events, associated with multimedia data (photos, videos and text), that clearly identify the incident’s type, severity, location and time, as well as its status (open, closed, waiting for dispatch, dispatch sent). All reported incidents present a trustworthiness factor (verified vs. non-verified) to determine the degree of trust on the information source.

The AWARE Platform enables the dispatch of assistance and the monitoring of the response effort, as well as the dissemination of public alerts, through the interaction with the COP and SAFER Apps.

Key Features:

  • Intuitive Interface
  • Manage events:  visualise over a map, control status, assign/dispatch resources
  • Display georeferenced information augmented with multimedia (photos, videos and text)

The AWARE Platform includes two mobile applications.

  • COP is a mobile application for police officers while in patrolling. It allows them to receive alerts and dispatch notifications and use the smartphone to easily view and acknowledge reported incidents on a map. It allows police officers to upload the incident report, including additional evidence, such as photos and videos, directly to the AWARE Platform. In addition, COP allows police officers to have a clear understanding of the overall incidence of events in a specific area. COP is key to enable the feed of street-level intelligence to the AWARE Platform.
  • SAFER is a mobile application for citizens to report incidents/crimes, using multi-channels such as messaging, images, video and automatic location. Upholding responsible citizenship, SAFER includes social functions, such as one-to-one (e.g., officer to citizen private message) and one-to-many (e.g., officer to citizens geo-cast message), thus supporting public alerting from public authorities on specific incidents.

PARTICLE’s advanced technologies and competences represent a breakthrough in how monitoring and forecasting platforms should evolve and bring next generation capabilities to be applied for the benefit of society.


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